There will be two entrances to the event: A general entrance and dedicated accessible entrance.

Both entrances are due to open at approximately 10.15am on Saturday and 11.15am on Sunday.

Bag searches will be in operation on entry. Please do not bring large cases or bags. Left luggage facilities are available at nearby Charing Cross station.

Anyone under the age of 16 must be accompanied by an adult.

For safety reasons, folding chairs are not permitted except on the Pall Mall East viewing area.

Please do bring your own food and soft drink. Alcohol is not permitted. Pimm’s, water, coffee and ice cream will be available to buy at the event.

A BSL interpreter will be on the Trafalgar Square stage. They will be located stage left (the right-hand side as you face the screen) and will be on the event screens either side of the stage and on Pall Mall East.

The event will be filmed and photographed. By entering the event you are consenting to being filmed and photographed for use online, in print, on social media and in broadcast media.

An accessible toilet will be located on the North Terrace, close to the accessible viewing area.

Free public toilets including a disabled toilet are available under the central steps from the North Terrace to the Square. Portaloos will be available on the south east corner.

If you’re unable to join us in person, follow us on the West End LIVE Instagram, Facebook and Twitter channels, and keep an eye on our YouTube channel for highlights from the weekend.

Please share your photos, videos, tweets and comments @WestEndLIVE

Will West End LIVE move to a bigger venue?

The event will remain in Trafalgar Square, the largest space owned by and available to Westminster City Council, the joint organisers of West End LIVE.

Trafalgar Square is in the heart of Theatreland, close to many West End theatres. This means shows and performers can get to us quickly and easily after their matinees and we can include performances from shows that wouldn’t be able to get to us if West End LIVE was further away.

The aim of West End LIVE and many of our sponsors is to bring more people into the West End, showcase the area and generate business for the shops, restaurants, theatres and other cultural venues surrounding Trafalgar Square.

What should I bring?

West End LIVE is an outdoor event without shelter or shade, so please check the forecast and be prepared.

We suggest layers and a raincoat if the forecast is cold and wet or sun cream and a hat if it’s sunny.

Please bring your own food and soft drinks and drink plenty of water in the queue and during the event if it’s hot.

Do I need a ticket?

You do not need a ticket for West End LIVE. The event is free, and general entry is on a first come, first served basis. Spaces in the accessible viewing area will be allocated in a free ballot ahead of the event.

Is seating available?

West End LIVE is a standing event and there is no seating for the public except on the accessible viewing area, which is ticketed. Fold up chairs will not be allowed into the event. There will be limited deckchairs on the Pall Mall East viewing area.

We host a sponsor area with seating for sponsors, producers and theatres who perform free of charge. I West End LIVE would not take place without the support of our sponsors. If you are interested in sponsoring West End LIVE, please email westendlive@westminster.gov.uk.

Can I bring my dog?

Dogs or any animals are not permitted in the event except for Assistance Dogs in the accessible viewing area. It is a very busy and loud event which is not suitable for animals.

Will there be food and drink?

Ice cream, water, coffee and Pimm’s will be available to buy in the Square. You can bring your own food and drink with you but no alcohol please.

There is one water fountain in the Square for which there will be queues. Please bring your own water.

Programme

The event programme will be available for sale in the merchandise tent. The schedule will also be available at westendlive.co.uk and on social media.

Can I volunteer?

Volunteers are recruited via the council’s Westminster Connects volunteering programme. Please note you will be front of house, dealing with guest queries, updating people in the queue and helping in the accessible viewing area and information tent. There are no backstage or production volunteering roles.

Lost property

Items handed in to the event team will be kept in the information tent on the North Terrace then handed to the police if they remain unclaimed at the end of the event.

When will the schedule be announced?

The schedule will be announced in June, approximately one week before the event. The line-up will be confirmed in May.

If you have any questions about the event or sponsorship, please email westendlive@westminster.gov.uk.