Access info

West End LIVE 2026 took place on 20-21 June.

Welcome to West End LIVE. We aim to offer an accessible and inclusive event and provide the largest accessible viewing area of any event in Trafalgar Square, with full view of the stage, BSL interpreter and event screens.

Accessible viewing platform

We offer 80 spaces on a ticketed accessible viewing platform, allocated via ballot. It is available to guests with a Nimbus Card or free West End LIVE Digital Access Pass with the following symbols:

  • Level access
  • Both difficulty standing AND distance
  • Audible information
  • Visual information.

Registration will open in early 2027.

Seating area

An additional seating area is on the steps between the North Terrace and Square for Nimbus Card holders subject to capacity on the day. We cannot guarantee entry to the event or the seating area.

Accessible entrance

An accessible entrance is available for general event entry, for those who do not have tickets.

Information from West End LIVE 2026 is included below for reference and is subject to change for future events.

Contact us

Email: WestEndLIVE@westminster.gov.uk

Post: West End LIVE, 13th floor, Westminster City Hall, 64 Victoria Street, London, SW1E 6QP.

Trafalgar Square

Trafalgar Square is an outdoor venue. All pathways are concrete.

Performances take place from a single stage in front of Nelson's Column.

The ticketed accessible viewing area is located on the North Terrace in front of the National Gallery, overlooking the Square.

We also provide:

  • a small area for assistance dogs. There is no spending area, but re-entry is possible - please speak to a steward
  • a calm area if you need space away from the crowds in a 3x3m marquee. The marquee is not soundproof and does not have a view of the stage
  • a Mobiloo and disabled toilets
  • BSL interpreter stage left and on the two screens either side of the stage
  • First Aid.

There is no shade from the sun or shelter from rain in the square or entrance queues. Please check the weather forecast in advance, bring water with you and dress appropriately. This includes light, loose clothing, a hat and sunscreen in the event of hot weather.

How to apply for a West End LIVE Digital Access Pass

Please register for a free West End LIVE Digital Access Pass to enter the ballot for the accessible viewing platform, accessible entrance and seated area on the steps between the North Terrace and Square. If you already have an Access card or Pass, you don't need to apply again. The ballot will open in early 2027.

  • You will need to provide some narrative and upload validating evidence about your access requirements
  • After submitting your application, you will receive confirmation and your West End LIVE Digital Access Pass ID Number.

For more information about the accessible viewing area ballot, see our full terms and conditions.

Ballot

The 2026 ballot is now closed and the event took place on 20-21 June. Registration will re-open in 2027.

Travel

Tottenham Court Road - 900m is the nearest tube station with step free access.

Trafalgar Square is close to the following stations:

Charing Cross (train and tube) - 201m

Embankment (tube) - 400m

Leicester Square (tube) - 200m

Please check your journey before you travel at tfl.gov.uk/plan-a-journey

Accessibility guides at tfl.gov.uk

Download the TfL Go app to plan a step-free journey.

Parking

Find Blue Badge parking bays at westminster.gov.uk.

Arrival

There is no shade in the entrance queue or in Trafalgar Square. Please check the weather forecast ahead of your visit and wear a hat and sunscreen if it's hot. We will update on weather alerts on this web page to help you plan your visit.

Accessible entrance

The accessible entrance is available to guests with a Nimbus Access Card or free West End LIVE Digital Access Pass. If you already have one, you do not need to apply again.

You can apply at app.accesscard.online/apply/west-end-live. Registration remains open until the event weekend. Please bring it with you on the day.

Guests using this entrance will have access to the main event area only, and not the pre-ticketed accessible viewing area.

The dedicated entrance aims to reduce queuing time as much as possible, but queuing will still be necessary, particularly on Saturday. Sunday is generally quieter. Entry is not guaranteed and once the Square is full, entry will be on a one out, one in basis.

Accessible entrance location

The accessible entrance will be located on the north east corner of Trafalgar Square, opposite Duncannon Street and St Martin-in-the-Fields, next to the sponsor entrance.

There are steps from the entrance to the main Square.

Entrance opening times

The accessible entrance is due to opens at approximately 10.15am on Saturday and 11.15am on Sunday subject to change on the day.

Companions

You are welcome to use this queue with one companion, regardless of whether you have the companion symbol on your Nimbus Access card.

Bag searches

Bag searches will be in operation and we ask you to keep bags to a minimum where possible. You are welcome to bring your own food and drink, and there will be light refreshments available to buy at the venue. This will include coffee, ice cream and sandwiches. Alcohol is not permitted but will be available to buy once inside the venue.

Toilets

An accessible toilet will be on the North Terrace behind the accessible viewing area.

Additional portable toilets including an accessible toilet will be on the south of the Square, by the stage. Public toilets are located at the bottom of the central steps including disabled toilets and a baby change facility.

Medical services

First Aid will be available on site. The location will be marked on our venue map which will be available online closer to the event and stewards will help you on the day.

General information

Folding chairs

Folding chairs are not permitted in the venue. If you are using a chair in the accessible entrance queue, it must be kept folded and with you once inside the venue. There is no storage for folding chairs.

Hot weather

Hot weather is usually forecast during West End LIVE. Please check in advance and bring water and drink plenty of fluids during the day, use sunscreen, wear a hat and loose, light-coloured clothing.

There is no shade in Trafalgar Square or the entrance queues.

Find out more about staying safe in hot weather: Beat the heat: staying safe in hot weather - GOV.UK (www.gov.uk)

More information about the Nimbus Access Card Scheme

Nimbus offers greater privacy without needing to carry supporting documents. Nimbus will help us to validate access requirements, highlight additional reasonable adjustments and protect against potential misuse.

The Nimbus Access Card is an award-winning scheme run by disabled people. It is free to register exclusively for West End LIVE and is valid for three years. You can choose to upgrade your card to be transferable to any other organisation at a cost of £15 for three years. This will mean your access requirements are pre-registered at 2,500 venues and events in the UK and beyond.

Registering does not guarantee entry to West End LIVE.

Privacy

We will only retain your name and email address to contact you with information about the event and for the guest list on the day. We will never use your information for any other purposes (unless specifically stated). Your name only may be shared with our partners and or contractors managing the guest list on the day.

FAQs

What is the difference between an Access Card and a West End LIVE Digital Access Pass?

An Access Card is a universal way of conveying your access requirements with thousands of organisations, venues, events and ticketing systems in the UK and beyond.

You can purchase an Access Card for £15 for 3 years.

A West End LIVE Digital Access Pass is a free way of conveying your access requirements, just for West End LIVE. You still go through the same process, but receive a digital number and no card. Please bring your confirmation email with you.

Already got an Access Card or what do I do once I have a West End LIVE Digital Access Pass?

Guests with an Access Card or West End LIVE Digital Access Pass can use the accessible entrance, subject to capacity.

The accessible entrance is for guests who are unable to be in the general queue. It does not guarantee entry, which is subject to capacity on a first come, first served basis. Once capacity is reached entry will be on a one out, one in basis.

It gives you entry to the main Square or Pall Mall East only. You will not be able to use the accessible viewing area, which is pre-ticketed.

Please be aware before travelling to Trafalgar Square that there is no guaranteed seating available on the day.

What happens if I am not successful in the ballot?

If you are unsuccessful in the ballot, you can use the accessible entrance but will not have entry to the accessible viewing area which is pre-ticketed. You will have entry to the main Square only.

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